How to Check Grades on McGraw Hill Connect

Where are my grades?

Start from the course home page, open the relevant assignment, and select its results or report link. Some courses also provide a class-level performance page that lists completed work, scores, attempts, and feedback. If the course was launched from an LMS, the official course total may live in that LMS gradebook instead of Connect.

Why is a grade missing?

• The assignment has not been submitted successfully.
• The instructor has not released the score or feedback yet.
• A written response needs manual grading.
• The LMS gradebook has not synchronized with Connect.
• You are viewing a different section or course shell.

Keep the submission confirmation or timestamp. If a score is still missing after the instructor's stated grading window, send the assignment name, completion time, and a screenshot to the instructor or course support team.

What does Connect show after an attempt?

Depending on instructor settings, you may see your score, the number of attempts used, question-level feedback, or only a completion confirmation. A due date does not guarantee that answers or feedback become visible immediately.

Check the assignment before the course total

When a number looks wrong, begin with the individual assignment. Confirm the assignment name, section, attempt number, completion state, and result. Then compare that record with the course-level report and the school LMS gradebook.

This order matters because a course total can hide the cause. The individual record may show a pending written response, an unsubmitted attempt, an excluded score, or a second attempt that was not the one used by the gradebook.

Understand synchronization delays

Connect and the school LMS are separate systems even when they are integrated. A completed score may not appear in the LMS immediately. The instructor may also need to sync grades manually or resolve an error.

Do not create another attempt solely because the LMS grade is missing. First confirm that Connect shows the original submission. Save a screenshot with the assignment name, timestamp, result, and attempt. Send that evidence to the instructor if the grade does not appear within the expected window.

Why totals can differ

The LMS may apply category weights, dropped scores, extra credit, late penalties, manual adjustments, or exclusions that are not reflected in the same way on the Connect result page. A raw percentage in Connect is therefore not always the official course grade.

Use the grading policy in the syllabus and ask which gradebook is authoritative. Avoid trying to reverse-engineer the final grade from incomplete categories when the course policy is unclear.

Feedback visibility

Instructors can control when answers, explanations, and detailed results become available. Immediate score visibility does not guarantee immediate answer review. Some feedback may remain hidden until the due date, availability close, or manual release.

Written responses and other instructor-graded items can show completion while the score remains pending. That is different from a missing submission.

Make a useful grade inquiry

Include the course and section, exact assignment name, attempt number, submission time, visible Connect status, and a redacted screenshot. Ask whether the score is awaiting grading, synchronization, or a course adjustment.

Do not send account credentials, license keys, or unrelated grade records. A concise, evidence-based message is easier for the instructor or support team to resolve.

For a wider view of available course records, read what instructors can see on Connect.

Audit grades before major deadlines

Do not wait until final grades are posted to inspect the record. Compare recent Connect submissions with the official LMS gradebook every week or two. Earlier reports are easier to investigate because the assignment, browser history, and confirmation are still available.

Keep a private list of unresolved items with the date you contacted the instructor and the response. Remove each item when the official gradebook is corrected or the instructor explains the status.

Distinguish points from weighted grades

A score of 90% on one assignment does not mean it contributes 90% to the course total. The syllabus may group homework, quizzes, labs, and exams into weighted categories. Connect can display raw assignment performance while the school LMS calculates the official weighted total.

Check whether ungraded items are excluded, treated as zero, or simply pending. Different systems can calculate a temporary total differently when part of the course remains ungraded.

Protect grade information

Grades and course records are private. When requesting technical support, share only the assignment-specific information needed to diagnose the issue. Crop unrelated scores and remove student IDs, names, email addresses, course join codes, and license keys.

Use official instructor or school support channels for grade changes. A software vendor can troubleshoot its own product but cannot alter the institution's gradebook or grant another attempt.